Crashing of read heads on a hard drive is one of the failures that require opening the hard drive in a conditioned environment to avoid contamination.
Generally, a hard drive with damaged heads makes a typical clicking noise.
There are other reasons to open a hard drive and other causes for this clicking noise.
Swapping Heads
Typical case in which we need to use a clean room
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A hard drive is also opened in a cleanroom if the motor is faulty; in this case, we transfer all magnetic platters to another drive. A faulty preamplifier is also one of the cases that requires opening the disk.
95% Recovery Rate
One of the highest rates in the industry. If the data is not recoverable (magnetic platters too scratched or damaged), you pay nothing!
Over 20,000 Parts in Stock
We have accumulated a significant stock of essential parts (PCB, read heads, donor drive, components...). We do not charge you for their use.
Over 26 Petabytes of Recovered Data
Twenty-six Petabytes of data represent a little over 26,000 Terabytes, which is equivalent to several thousand hard drives.
Express Recovery in 48 Hours
Once your hard drive is received in our laboratory, we will need a maximum of 48 hours (working days) to recover all your data.